Privacy Policy
A legal disclaimer
respects your privacy and is committed to protecting the personal information you share with us when you use our website, request service, or interact with our team. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Privacy Policy - How We Use Your Information
We may use your information to:
• Provide, schedule, and manage HVAC installation, repair, and maintenance services you request, including sending appointment reminders, service updates, and invoices.
• Respond to inquiries, provide customer support, and communicate about your account, warranties, promotions, or important service notices.
• Improve our website, services, and customer experience, including analytics, troubleshooting, and security monitoring.
• Comply with legal obligations, enforce our terms, and protect our rights, property, customers, and the public.
We may also use de-identified or aggregated information that does not identify you personally for internal analysis and business purposes
How We Share Information
We do not sell your personal information. We may share information in the following limited situations:
• Service providers: With trusted third-party vendors who perform services on our behalf, such as scheduling platforms, payment processors, email service providers, or marketing support, under contracts that require them to protect your information and use it only for our specified purposes.
• Business transfers: As part of a merger, acquisition, asset sale, or similar transaction, where customer information may be transferred as a business asset, subject to continued protection consistent with this policy.
• Legal and safety: When required to comply with applicable law, regulation, subpoena, or court order, or when necessary to protect our rights, customers, employees, or the public.